This Privacy Policy applies to pkr89 and all services we provide through the website at pkr89.biz. When you register an account, deposit funds, play any game, or contact our support team, pkr89 processes certain personal data about you. This policy explains exactly what data that is, why we process it, how we keep it safe, and what choices you have as a pkr89 player in Pakistan.
pkr89 takes data privacy seriously — not because a policy document says we have to, but because our players trust us with their personal information and that trust is something we work to deserve. Our approach is to collect only the data we genuinely need, use it only for the purposes described here, and protect it using appropriate technical and organisational measures.
By registering an account on pkr89 and using the platform, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of the pkr89 Terms and Conditions, which you also accept at the point of registration.
Who This Applies To: This Privacy Policy applies to all registered players on pkr89, visitors to the pkr89 website, and anyone who contacts pkr89 support — regardless of whether they have a registered account.
Minimal Data Collection
pkr89 collects only what is necessary — your name, mobile number, date of birth and payment information. We don't collect data we don't need.
Encrypted End-to-End
All data transmitted between your device and pkr89 is encrypted using industry-standard TLS. Stored data is encrypted at rest. No plain-text personal data is held on pkr89 servers.
Never Sold to Third Parties
pkr89 does not sell your personal data to advertisers, data brokers or any other third party. Full stop. Your data is used for pkr89 services only.
pkr89 collects personal data in several ways — directly from you when you register or contact us, automatically through your use of the platform, and from payment processors when you make a deposit or withdrawal.
| Data Category | Specific Items | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (when verification required) | Registration form, verification process |
| Contact Data | Pakistani mobile number, email address | Registration form |
| Financial Data | Easypaisa/JazzCash account reference, transaction history | Payment processor, platform records |
| Usage Data | Game sessions, bet history, login timestamps, device type | Automatically during platform use |
| Technical Data | IP address, browser type, operating system, session identifiers | Automatically via server logs |
| Communications | Support chat transcripts, email correspondence | Direct interaction with support |
pkr89 does not collect sensitive personal data such as medical records, political opinions or religious beliefs. We do not collect biometric data. Where age or identity verification requires a copy of your CNIC, the document is stored securely, reviewed only by authorised verification staff, and retained only as long as legally required.
pkr89 uses your personal data for the following purposes. We do not use your data for any purpose not listed here without first updating this policy and notifying you.
- Account Management: Creating and maintaining your pkr89 account, processing login OTPs, enabling account recovery, and managing account settings.
- Payment Processing: Processing deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard. Transaction records are maintained for financial and legal compliance purposes.
- Identity Verification: Confirming that you meet pkr89's age requirement (18+) and that your account information is accurate. Verification may be triggered at registration or at any subsequent point during your use of the platform.
- Fraud Prevention and Security: Monitoring for suspicious activity, detecting and preventing fraudulent transactions, identifying multiple accounts, and protecting pkr89 and its players from financial crime.
- Responsible Gaming: Using your session and deposit history to provide responsible gaming tools, identify potential problem gaming patterns, and apply limits where required.
- Platform Improvement: Analysing aggregated, anonymised usage data to improve game performance, user interface design and platform reliability. Individual player data is not used for this purpose in a way that would identify you.
- Customer Support: Responding to queries, investigating complaints, and resolving disputes using your account and transaction records.
- Marketing: Sending you promotions, bonus offers and platform updates — only if you have not opted out. See Section 10 for full details.
- Legal and Regulatory Compliance: Meeting obligations under applicable law, including record-keeping requirements and responding to lawful requests from authorities.
pkr89 processes your personal data on the following legal bases:
- Contract Performance: Most data processing on pkr89 is necessary to provide the service you signed up for — creating your account, processing bets, handling deposits and withdrawals, and providing customer support. Without this processing, pkr89 cannot operate as a platform for you.
- Legitimate Interests: Fraud prevention, platform security, responsible gaming monitoring and certain communications activities are carried out on the basis of pkr89's legitimate interest in operating a secure, fair platform and protecting our players.
- Legal Obligation: Identity verification, transaction record-keeping and responses to lawful regulatory or law enforcement requests are carried out because pkr89 is legally obligated to do so.
- Consent: Direct marketing communications are sent on the basis of your consent at registration, which you can withdraw at any time. See Section 10 for details.
No Automated Decisions: pkr89 does not make legally significant automated decisions about you based solely on automated processing without human review. Fraud alerts generated automatically are reviewed by a human member of the pkr89 security team before any account action is taken.
pkr89 does not sell your personal data. We share it only in the following limited and specific circumstances:
- Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the minimum data necessary to process your transactions — typically an account reference and transaction amount. pkr89 does not share your full profile with payment processors.
- Identity Verification Providers: Where verification of your CNIC or identity documents is required, pkr89 may use a third-party verification service. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.
- Game Providers: Some games on pkr89 are provided by third-party game studios. These providers receive your player session data (session ID, bet amounts, game results) but not your personal identity information.
- Legal and Regulatory Authorities: pkr89 will disclose personal data to law enforcement, regulatory bodies or courts where we are legally required to do so. We will inform you of such disclosure unless legally prohibited from doing so.
- Business Transfers: In the event that pkr89 is acquired, merged or undergoes a similar corporate change, your personal data may be transferred to the new entity. You will be notified before any such transfer takes effect and will have the option to close your account.
All third parties with whom pkr89 shares data are required by contract to maintain appropriate security, use the data only for the specified purpose, and comply with applicable data protection requirements.
pkr89 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration or disclosure. These measures include:
- TLS (Transport Layer Security) encryption on all data transmitted between your device and pkr89's servers.
- Encryption of sensitive stored data — including identity documents and payment references — at rest.
- Access controls limiting which pkr89 staff can view player personal data, based on their job function.
- Regular security reviews and penetration testing of platform infrastructure.
- OTP-based authentication for login and sensitive account actions.
- Audit logging of all access to player personal data by pkr89 internal staff.
Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that is likely to affect your personal data in a material way, pkr89 will notify you promptly — within 72 hours of becoming aware of the breach — with details of what happened and what steps you should take to protect yourself.
Your Role in Security: pkr89 can only protect your account if you also take reasonable precautions — specifically, keeping your login credentials private, not sharing your OTP with anyone (including people claiming to be pkr89 staff), and contacting support@pkr89.biz immediately if you suspect unauthorised access to your account.
Defined Retention Periods
pkr89 keeps your data only as long as necessary for its purpose or as required by applicable law. We don't hold data indefinitely — see Section 7 for specific retention timelines.
Minimal, Purposeful Cookies
pkr89 uses essential session cookies and limited analytics cookies. We do not use advertising or tracking cookies. You can control cookie settings through your browser.
Your Rights, Clearly Stated
You have the right to access, correct, delete and export your pkr89 data. All requests are handled within 30 days. Contact support@pkr89.biz to exercise any right.
Marketing You Can Opt Out Of
pkr89 sends promotional communications only with your consent. You can opt out at any time via your account settings or by emailing support@pkr89.biz — no reason required.
pkr89 retains your personal data for different periods depending on the type of data and the reason it was collected. The following principles guide our retention decisions:
- Active Account Data: Identity, contact and account data is retained for as long as your pkr89 account remains open. Once an account is closed, non-transactional data is deleted within 90 days.
- Transaction Records: Financial transaction records — deposits, withdrawals, bet history — are retained for a minimum of 5 years from the date of the transaction to comply with applicable financial record-keeping requirements. These records are archived and not actively used after the account is closed.
- Identity Verification Documents: Copies of CNIC or other documents provided for verification are retained for the minimum period required by applicable law and then securely deleted. They are not retained indefinitely.
- Support Correspondence: Transcripts of support chats and email exchanges related to disputes are retained for 2 years from the date of resolution. General support queries are retained for 12 months.
- Technical Logs: Server access logs and session logs are retained for 90 days for security monitoring purposes and then automatically deleted.
When the retention period for any data category expires, pkr89 deletes or anonymises the data. Anonymised aggregate data — where no individual can be identified — may be retained indefinitely for platform analytics purposes.
pkr89 uses cookies and similar technologies on its website. Here is exactly how we use them:
- Essential Cookies: These are necessary for the platform to function — they maintain your login session, remember your preferences within a session, and enable secure payment flows. You cannot opt out of essential cookies without losing the ability to use pkr89.
- Analytics Cookies: pkr89 uses limited analytics cookies to understand how players navigate the platform — which pages are visited most, where players drop off during registration, and similar aggregate usage patterns. This data is used only to improve the platform and is processed in an anonymised or pseudonymised form.
- No Advertising Cookies: pkr89 does not use third-party advertising or tracking cookies. We do not allow advertising networks to place cookies on our site. There is no behavioural tracking of pkr89 players for advertising purposes.
You can control cookies through your browser settings. Disabling essential cookies will affect your ability to use pkr89 normally. Disabling analytics cookies will not affect your gaming experience in any way.
No Cross-Site Tracking: pkr89 does not share your browsing or gaming activity with any advertising network or data broker. Your activity on pkr89 stays within pkr89's systems.
As a pkr89 player, you have the following rights over your personal data. All requests should be submitted to support@pkr89.biz and will be handled within 30 days.
Right of Access
You can request a copy of all personal data pkr89 holds about you, including your account information, transaction history and any communications we have on file. pkr89 will provide this in a commonly used digital format.
Right to Rectification
If any personal data pkr89 holds about you is inaccurate or incomplete, you have the right to request its correction. Basic account details such as mobile number and email can be updated directly in your account settings.
Right to Erasure
You can request that pkr89 delete your personal data. This right applies after your account is closed, where the data is no longer needed for legal or regulatory compliance. Transaction records must be retained for the period described in Section 7 and cannot be deleted on request.
Right to Restriction
You can ask pkr89 to restrict processing of your data in specific circumstances — for example, while a dispute about accuracy is under review, or while you assess whether to exercise your right to erasure.
Right to Data Portability
You can request that pkr89 provide your personal data in a machine-readable format (CSV or JSON) so that you can transfer it to another service if you choose. This covers data you have actively provided to pkr89.
Right to Object
You can object to pkr89 processing your data for marketing purposes at any time. You can also object to processing carried out on the basis of legitimate interests, though pkr89 may be able to demonstrate a compelling reason to continue in some cases.
pkr89 will not charge a fee for handling data rights requests. If a request is manifestly unfounded or repetitive, pkr89 reserves the right to decline or charge a reasonable fee, in which case we will explain why in writing.
pkr89 sends promotional communications — including bonus offers, deposit promotions and platform news — to players who have consented to receive them at registration. Consent is collected through a clearly labelled opt-in at the time of account creation.
You can opt out of marketing communications at any time by:
- Using the unsubscribe link in any marketing email from pkr89.
- Adjusting your communication preferences in your pkr89 account settings.
- Emailing support@pkr89.biz with a clear request to opt out of marketing communications.
Opting out of marketing communications will not affect transactional messages — pkr89 will continue to send you messages about your account activity, deposit confirmations, withdrawal notifications and support responses, as these are necessary for the operation of your account rather than marketing.
Self-Excluded Players: pkr89 automatically suspends all marketing communications to players who have activated self-exclusion through the responsible gaming tools. This applies for the full duration of the self-exclusion period without any additional action required from you.
pkr89 is an adult platform. We do not knowingly collect or process personal data from anyone under the age of 18. Our registration process includes a date of birth field and we carry out age verification checks as part of our standard account procedures.
If pkr89 discovers or has reasonable grounds to believe that a player is under 18, the account will be suspended immediately. Any funds in the account will be returned to the payment method used to deposit — minus any winnings, which will be voided — following identity verification to confirm the account holder's true identity.
If you believe a minor has registered on pkr89, please contact us at support@pkr89.biz with any relevant information. We take such reports seriously and will act promptly on any credible notification.
Parents and guardians who are concerned about a child's potential access to pkr89 via a shared device are encouraged to use parental control software to restrict access to the platform at the device or network level.
pkr89 may update this Privacy Policy from time to time to reflect changes in our data practices, changes in applicable law, or improvements to the platform. When material changes are made, we will notify registered players via the mobile number or email address on their pkr89 account at least 7 days before the changes take effect.
The most current version of this Privacy Policy is always published on this page with the date of last update displayed at the top. For non-material changes — such as corrections of typographical errors or clarifications that do not alter the substance of the policy — we may update the page without individual notification.
Continued use of pkr89 after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material change, you have the right to close your pkr89 account before the change takes effect.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how pkr89 handles your personal data, please get in touch using one of the following channels:
- Email: support@pkr89.biz — for all data-related queries, rights requests and privacy complaints. We acknowledge all emails within 24 hours and resolve data rights requests within 30 days.
- Live Chat: Available on the pkr89 website 24 hours a day, 7 days a week. Live chat agents can handle routine account queries and will escalate data protection requests to the appropriate team.
- FAQ: Visit our FAQ page for quick answers to common questions about your account and data on pkr89.
Formal written complaints about pkr89's data practices will be acknowledged within 24 hours, investigated by a member of our team responsible for data protection, and resolved with a written response within 30 days. If you are not satisfied with pkr89's response to a privacy complaint, you may escalate to the relevant data protection authority in your jurisdiction.
Data Protection Contact: For all formal data protection matters, address your communication specifically to the Data Protection team at support@pkr89.biz with the subject line "Data Protection Request." This ensures your query is routed to the correct team from the outset.